• INFRASTRUCTURE ENGINEER

    Job Locations US-CA-Jamul
    Posted Date 1 month ago(6/11/2018 2:54 PM)
    Job ID
    2018-1071
    # of Openings
    1
    Category
    Information Technology
  • Your daily responsibilities include:

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The following and other duties may be assigned as necessary:

     

    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
    • Serve as the “Technology Leader” for property systems including but not limited to Agilysys (MMS/Stratton Warren), Bally ACSC, Bally TableView, and MIMIX.
    • Serve as the “Technology Leader” for IBM iSeries Power7 infrastructure, including primary and secondary systems, replication processes, high-availability requirements, failover testing, and other administrative duties.
    • Provide advanced system troubleshooting support, user training, and delegate assigned system tasks to team.
    • Monitor health of ACSC and the IBM iSeries to proactively mitigate system performance issues and improve overall system stability.
    • Maintain ACSC user and IBM iSeries profiles and accounts; establish IT procedures that align with regulatory and internal controls.
    • Manage iSeries system and application change management processes.
    • Analyze break fix incident data, identify high problem areas, perform root causes analysis, develop and assign action plans, and trend monthly system incident performance.
    • Manage the daily IBM iSeries Power7 MIMIX replication process to ensure the backup system is ready in the event of a failure on the production system.
    • Installs patches and performs iSeries/ACSC backups and recovery.
    • Monitors iSeries and application health through automated alerting.
    • Resolves iSeries connectivity issues and establishes a disaster recovery plan.
    • Provides technical support and guidance to users.
    • Responsible for ensuring regulatory compliance within area of responsibility and reporting potential issues to management.

    To be successful in this position it will require the following skill set:

    QUALIFICATION REQUIREMENTS  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

     

    • Bachelor's degree from four-year College or university; or equivalent combination of education and experience
    • 5 years of managing IBM iSeries Power7 / AS400 in a casino/gaming environment is preferred
    • 5 years of casino gaming system administration experience is preferred
    • Bally ACSC experience is preferred
    • Working knowledge of current Windows operating systems
    • Knowledgeable of networking fundamentals
    • Experience supporting current Microsoft Office suite
    • Experience troubleshooting computer hardware, software and operating systems
    • Experience performing computer imaging and restoration
    • Knowledge of Microsoft active directory administration

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