• VALET ATTENDANT

    Job Locations US-CA-Jamul
    Posted Date 1 month ago(10/5/2018 11:10 AM)
    Job ID
    2018-2699
    # of Openings
    12
    Category
    Transportation
  • Your daily responsibilities include:

     

    The Valet Attendant is responsible for providing excellent guest service, positively effects interactions with guests and team members. Has the resiliency to deal with difficult guests in all types of business conditions. Ability to work harmoniously with coworkers and work in a fast pace environment. Additionally, Valet Attendant will be required to rotate with dispatching duties as indicated below

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

     

    • Provide friendly, fast, and helpful guest service, through the consistent practice and delivery of great service to all guests and team members.
    • Ensures courteous and prompt attention to guest requests or complaints
    • Greets arriving and departing guests
    • Parks guest vehicles in specified areas in an efficient and safe manner
    • Retrieves guest vehicles from specified areas in an efficient and safe manner
    • Performs drive-and-park assignments per department policies and procedures
    • Ensures prompt reporting of any incidents to Valet Supervisor
    • This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon guest volume
    • This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided
    • Provides information to guests via phone and in-person at the Valet Dispatch Desk about valet services, general casino and promotions and events.
    • Must have a valid State driver’s license
    • Must be knowledgeable and remain up-to-date regarding casino and resort amenities, promotions and events
    • Exceptional detail and follow-up skills.
    • Excellent phone and radio etiquette
    • Basic proficiency with computers.
    • Ability to communicate effectively with guests, as well as all levels of team members
    • This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp to retrieve keys for guests' vehicles.
    • Ability to drive cars of all types
    • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
    • Obtain and maintain a gaming license with gaming commission.
    • Other duties and responsibilities as assigned.

    To be successful in this position it will require the following skill set:

     

    QUALIFICATION REQUIREMENTS  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

     

    • Minimum of one (1) year combination of Valet Attendant and or Dispatch experience.
    • Valid California Driver License and no major traffic citations in past three (3) years with no more than two (2) minor traffic violations in the past three (3) years.
    • Must be able to stand/walk 100% of shift
    • Proven ability to safely operate passenger vehicles with standard and automatic transmissions
    • Position is contingent on obtaining and maintaining a Gaming License with Gaming Commission.

     

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