• SURVEILLANCE LEAD AGENT

    Job Locations US-CA-Jamul
    Posted Date 3 weeks ago(12/31/2018 12:27 PM)
    Job ID
    2018-2829
    # of Openings
    1
    Category
    Surveillance
  • Your daily responsibilities include:

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The following and other duties may be assigned as necessary:

    • Provide friendly, fast, and helpful customer service to all guests and team members.
    • Protect company assets by observing the activities of employees and customers via surveillance cameras.
    • Review surveillance coverage on cases of patron/internal control disputes.
    • Complete daily activity report and note any pertinent facts.
    • Monitor recording equipment, and check equipment operation.
    • Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.
    • Comply with any reasonable request made by the Surveillance Shift Manager or Manager
    • Conduct on-the-job training on casino operations and equipment.
    • Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.
    • Understand and adhere to regulatory, department and company policies and procedures.
    • Protect and preserve assets of the company.
    • Perform all job duties in a safe and responsible manner.
    • Perform other job related and compatible duties as assigned.

     

    To be successful in this position it will require the following skill set:

     

    QUALIFICATION REQUIREMENTS  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

     

    • Associates degree from a college or university; or equivalent combination of education and experience
    • Minimum of two years related experience and/or training preferred
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to write accurate reports and correspondence
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply concepts of basic algebra.
    • Ability to speak effectively before groups of management or employees of organization
    • Ability to earn and maintain TiPS certification
    • Must be able to acquire and maintain appropriate gaming license

     

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